A quick housekeeping post…

There will be some small changes from the 20th of June. I have held off on a price change in the autumn, when most places raised them due to the cost of living. I wanted to keep the pressure down for people. However, it is time, as Flow is working at prices lower than anywhere else despite offering such high level and range of service. So from the 20th of June there will be a £5 price raise.

The new prices are

1hr £45

90m £65

2hrs £85

I’m also changing my cancellation policy. I understand if an appointment needs to be cancelled or rearranged. Even if last minute, I often have 1-2 people waiting on cancellations most weeks, so there’s at least a chance I can fill the spot even a short notice. I used to have a 2 strike policy for no shows, meaning I only refused bookings from people if they stood me up twice. As of now it changes to a 1 strike policy. Any missed appointments will be charged an extra £20 upon rebooking, and will only be able secure a booking upon prepayment. I send out reminders the previous days so it takes but 10 seconds to reply to cancel if needed.

That’s it folks, as you were 🙂